Welcome to TheStayVilla.com! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information from our users. By using our website, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide when you make a booking, subscribe to our newsletter, contact customer support, or interact with us. This includes:

• Name
• Contact details (email address, phone number, etc.)
• Payment information (credit card details, billing information)
• Booking and transaction history

b. Non-Personal Information

We may automatically collect non-personal information to understand how you interact with our website. This includes:

• Browser type and version
• Device type and operating system
• IP address
• Pages viewed, time spent on our site, and other analytics

2. How We Use Your Information

We use your information for the following purposes:

• Processing Bookings: To confirm and manage your villa reservations.
• Customer Support: To respond to inquiries, provide assistance, and improve our services.
• Marketing Communications: To send newsletters, promotional offers, and updates with your consent. You may opt-out at any time.
• Improving User Experience: To analyze usage data and optimize our website’s design and functionality.
• Legal Compliance: To meet regulatory and legal requirements.

3. How We Share Your Information

We may share your information with third parties under the following conditions:

• Service Providers: We may share information with vendors who provide services on our behalf, such as payment processors, customer support, and email marketing providers.
• Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of our business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. You may control or disable cookies through your browser settings, but please note this may affect certain website functionalities.

5. Data Security

We implement strict security measures to protect your personal information. This includes encryption, access controls, and secure servers to safeguard against unauthorized access, alteration, or disclosure.

6. Retention of Information

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we will securely delete or anonymize your data.

7. Your Rights and Choices

• Access and Correction: You may request access to, or correction of, your personal information at any time.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
• Delete Account: You may request the deletion of your account and associated data.

8. Children’s Privacy

Our services are intended for adults, and we do not knowingly collect information from children under 16. If we learn of any such information being collected, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review it regularly for any updates. Significant changes will be communicated via email or a notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: info@thestayvilla.com

Thank you for trusting TheStayVilla.com with your privacy.